Why would I choose either the 30, 35 or 40 series marquee?

We have a large range of marquees to suit your every need. Each marquee is designed with a specific use in mind. For someone that is in a high stress environment, such as the beach, we would highly recommend the more heavy duty 35/40 series. Though, if the marquee is being used in more moderate weather, the 30 series would be great. Although every marquee can be used in any situation, we have a variety so you can correctly match a marquee with your exact need.

Do you stock spare parts?

Yes, we do.  Because over the years we have changed, tweaked and upgraded our frames, to make things as hassle free as possible, it’s easiest if you can send us a photo of the damaged marquee section. This way, we can see exactly what model you have and what part you need.

How long is your warranty and what does it cover?

30 series – one year
35 series – two  years
40 series – five years
All Fabric and Printing – two years

The warranty is representative that the product will be free of faulty workmanship and manufacturing defects for the nominated period. It does not cover general wear and tear through everyday use. To make a warranty claim please use the online warranty form.

What is included in the standard package?

Our standard marquee package comes with a frame, a top, three sidewalls (covering one long side and two short), a carry bag, ropes and pegs.
We can customize packages to include more or less walls, whatever suits you!

Are the covers waterproof?

Yes, all the covers on all our folding marquees are 100% waterproof. Additionally to the top cover being waterproof, all our sidewalls are also 100% waterproof.

What level of UV protection do your marquees offer?

All marquees are certified at a UV rating of UPF50+ as tested by the Australian Radiation Protection and Nuclear Safety Agency. This includes our entire color range.

Are the metal connectors stronger than the nylon connectors?

Simple answer yes, complicated answer no. It really depends on the treatment of the marquee. Although both connectors are equally strong, if it is dropped often, dragged or in constant sun it would be wiser to choose metal connectors. The 30 and 35 series have nylon connectors. The 40 series has metal connectors.

How do the walls attach to the marquee?

Around the edge of our marquee we run a Velcro strip, the sidewalls simply Velcro onto the top cover, Velcro to one another and are held tightly to the legs with elastic toggles.

How does the color of the marquee affect the atmosphere underneath it?

The darkest colours are the ones that are the coolest as they are the ones that produce the most shade. Black, green and blue all just produce pure dark shade, not letting any light through or changing the color of things underneath. The lighter colors like red, yellow and orange still produce shade, but do slightly change the color of objects under the marquee towards their own color. White doesn’t change the color of objects under it and it lets in the most light.

Is there a discount if I order multiple marquees?

Yes, we can provide discounts on multiple item orders. Call or email us for a quotation.

Do you deliver Australia wide?

Yes, we deliver Australia wide

What is the lead time for the marquee to be ready for collection/postage?

We keep a very large stock of all our varieties of folding marquees. At most times, we have everything in stock. Custom printed marquees take around 21 days to produce. If you have a tighter deadline, please give us a call to discuss.

What does it cost to post the item to my home/work/business?

You can see exactly how much a marquee will cost to ship to you by visiting our online shop and using the online shipping calculator on the right hand side.

Alternatively you can call us on (03) 9729 4817 or drop us a quick email at from our contact us page.

If I choose to have my item posted, how long will it take to arrive?

We use an express postage courier and have daily pickups from our office. From the day your payment clears, the item will ship within 2 working days. Transit time will vary. We can generally get thing to Melbourne, Adelaide, Sydney and Brisbane in 2-3 days. For Perth, Tasmania, Darwin and more remote areas please allow 5-7 days.

Can I buy one of your tops to fit a frame I already have?

It depends on the brand of frame. Technically, a 3x3m top should fit a 3x3m frame, but all makes and models are slightly different in their shape, size, tubing and legs. Your best option is to drop it in to us so we can test for ourselves, or let us know the make and we’ll let you know if we’ve had experience with it before.

Can this marquee be used as a permanent structure?

A folding marquee is designed with quick and easy set-up and take-down. As such, it is not an ideal permanent structure and we do not recommend it for this use.

Is the PVC better than the polyester?

Both materials suit different applications. The PVC very heavy and very durable. The polyester is light weight and easy to use. Both fabrics are waterproof and block 99.9% of UV light. For someone who is putting their marquee up quite often may find it annoying to have to use the heavy PVC. Place such as cafe’s, bars, restaurants use the PVC as it has better life in the sun (5 years+ vs 2 years for polyester)

How should I secure down my Canopy Outdoor marquee?

If you are using the marquee on grass we suggest that you use both of the holes in the foot plates and the guy ropes included. The guy ropes need to be inserted through the corner cover eyelets and tied around the leg. This will secure the frame down, not the cover itself. For use on concrete/bitumen, we can supply cast iron leg weights or sand bags that fit over the foot plates. Alternatively, water buckets can be used to anchor the marquee down.

Is there any maintenance recommended on my Canopy Outdoor marquee?

Yes, some maintenance is required. Upon first use we urge that you use silicone spray to lubricate any moving/rubbing parts. We suggest you repeat the same procedure every 6 months or whenever the marquee starts to feel tight. Regular cleaning of dirt/sand/dust is also needed if you use it in situations where it is exposed to such conditions. Although locking nuts are used to hold the marquee together, we suggest that you regularly check that these are firmly tightened. If the marquee is damaged or a part is not working properly, do no continue using it. Please contact us for spare parts or advice.

The fabric can be cleaned with water and mild soap. Do not wash in a washing machine or use harsh chemicals. A hand wash in a bath tub or basin should get your top/walls  looking nice and fresh.